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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All FEREKS products

The group "New Technologies" offers for review the products of the plant FEREKS: office lighting, Street lighting, Park lighting, Commercial lighting, industrial lighting, explosion-proof lighting, logistics center lighting, low-voltage lighting, sports facilities lighting, gas station lighting, LED floodlights
  • Office lighting FEREKS
    Office lighting
    FRL, FLL, CER, DVO, etc.
  • Park lighting FEREKS
    Park lighting
    FSL, FWL, chipboard on the bracket, etc.
  • Trade lighting FEREKS
    Trade lighting
    FDL, FHB, DSO, etc.
  • LED floodlights FEREKS
    LED floodlights
    DBU, FWL, FFL, DPP, etc.
  • Street lighting FEREKS
    Street lighting
    FSL, chipboard, FWL, etc.
  • Industrial lighting FEREKS
    Industrial lighting
    FDL, FHB, chipboard, DPP, etc.
  • Explosion-proof lamps FEREKS
    Explosion-proof lamps
    Ex-FBL, Ex-FWL, Ex-FSL, etc.
  • Lighting of logistics centers FEREKS
    Lighting of logistics centers
    FFL, FHB, chipboard, DSO, etc.
  • Low-voltage lamps FEREKS
    Low-voltage lamps
    DSO, FWL, etc.
  • Gas station lighting FEREKS
    Gas station lighting
    DKU, DVU, etc.
  • Lighting of sports facilities FEREKS
    Lighting of sports facilities
    FBL, FHB, DPP, etc.

NEW TECHNOLOGIES GROUP

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